This brief operational assessment helps us evaluate your current prior authorization volume, workflow structure, and administrative burden so we can recommend the appropriate support tier for your practice.
This assessment typically takes 3–5 minutes to complete.
Medication Authorization & Coordination Assessment
Prior authorizations are no longer an occasional administrative task - they are an operational function that requires consistency, follow-up, and process oversight.
CIVA’s Medication Prior Authorization & Coordination service is designed to remove that burden from providers while maintaining accountability, compliance, and timely approvals.
Why We’re Gathering This Information
Authorization volume, appeal frequency, and medication type vary significantly across practices.
Gathering this information allows CIVA to accurately assess your workload, estimate required oversight, and recommend a retainer structure that aligns with your current and projected growth.
This assessment enables us to:
• Accurately estimate authorization volume
• Evaluate appeal patterns
• Assess provider time impact
• Determine appropriate retainer tier
• Protect turnaround consistency
After submission, CIVA will review your responses and provide a recommended support structure and retainer tier tailored to your volume and workflow.
CIVA | Operational Support for Membership & Private Practices