Support That Understands Private Medical Practice and the DPC Model

At CIVA, we know that private practices whether DPC, concierge, or traditional ~ are built on time, trust, and meaningful patient relationships. That’s why we offer behind-the-scenes support tailored to your model ~so you can focus on building meaningful care relationships without getting buried in admin work.

Let us handle the operations, while you lead the care.

Services

  • Invoicing patients on Hint for:

    Labs

    Medication dispensary

    Testing's

    Other...

  • Years of experience with many EMR systems, such as:

    Elation

    Atlas MD

    Spruce 

    Hint 

    E-forcse

    Athena 

    ECW 

    Epic 

    IDX 

    And many more...

  • Responding to patient inquiries.

    Managing emails

  • Onboarding

    Scheduling

    Phone calls

    Maintaining patient charts

    Referrals and Authorizations

    Fax inbox

    Patient communication

    Forms

    Research

    Reports

    And much more...

FAQs

  • Great question! Since I work with multiple clients I use the Time-Blocking method or an asynchronous workflow if preferred by the provider.

    Time blocking is a time management method where I divide my day into blocks of time (i.e 30 minutes, 1 hour, 2 hours, etc) and each block is dedicated to a client.

    Asynchronous schedule on the other hand is a more flexible approach preferred by many.

  • I have worked in many specialties including:

    • Direct Primary Care (DPC)

    • Primary care (Traditional)

    • Internal Medicine

    • Labor and Delivery

    • Pediatrics

    • Mental Health

    • Detox Clinic

    • Telemetry Hospital Unit

    • Physiatry (Spine and Sports)

  • I do have a resume for when I am applying for a job as an employee. However, since I am an Independent Contractor and a business owner, I will only provide a copy of my resume and work history upon request.

  • We use encrypted password managers like 1Password.

  • Yes, we are! Every staff holds a HIPAA certificate in:

    • Using and disclosing PHI

    • HIPAA Privacy

    • HIPAA Security

    • HIPAA and State Laws

    • Becoming HIPAA compliant

  • I can either send you an invoice or we can set up direct deposit for ongoing services.