Working with CIVA is more than just support - it’s an investment. On average, practices save $40,000 a year while reclaiming hours each week to focus on patient care, sustainability, and growth.
Support Retainers
Every practice is different. These retainer packages represent common support levels, but the right fit depends on your workflow, patient volume, and current systems. We’ll review your needs during a short discovery call and recommend the best retainer for your practice.
Essentials
Perfect for small or new practices needing essential support.
20 HOURS PER MONTH / 5 HOURS PER WEEK
FREE Discovery call
FREE Onboarding
Support from the services offered
You’ll get focused administrative assistance to keep your practice running smoothly without the stress of daily tasks piling up. Ideal for providers starting out or testing out virtual support.
X Social Media
Elevate
Designed for growing practices that need more hands-on support.
40 HOURS PER MONTH / 10 HOURS PER WEEK
FREE Discovery call
FREE Onboarding
Support from the services offered
This tier covers a broader range of tasks, ensuring your operations stay efficient while you focus on patient care. A smart investment for practices ready to scale.
X Social Media
Thrive
Full-service support for established practices needing comprehensive admin management.
60 HOURS PER MONTH / 15 HOURS PER WEEK
FREE Discovery call
FREE Onboarding
Support from the services offered
This package gives you peace of mind that your practice is running at peak efficiency. Best for practices that want consistent, high-level support.
X Social Media
Billing & Retainer Terms: Retainers are structured as monthly packages. In months with additional calendar weeks, any work exceeding the included monthly hours will be billed at the standard hourly rate.
Need something different? I can also create a customized package if you need hours outside of these options.
Practice Management Retainers
This retainer is designed for clinics that need hands-on operational support and higher-level oversight. During a discovery call, we’ll review your current systems and determine whether this level of support is the right fit for your practice.
Elite
20 HOURS PER MONTH / 5 HOURS PER WEEK
FREE Discovery call
FREE Onboarding
Vendor coordination (labs, billing, EMR support)
Systems & Workflow Optimization
Accountability + follow-through
Workflow redesign
Practice Management support
Staff Coordination Support
X Social Media
Core
40 HOURS PER MONTH / 10 HOURS PER WEEK
FREE Discovery call
FREE Onboarding
Vendor coordination (labs, billing, EMR support)
Systems & Workflow Optimization
Accountability + follow-through
Workflow redesign
Full Practice Management support
Staff Coordination Support
X Social Media
Not sure which retainer is right for you?
If none of the retainer’s feel like a perfect fit, you can always reach out about a one-off task or a custom project. I’d be happy to discuss how I can support your needs!
Have questions about how monthly retainer’s work? read about it in the FAQ section here