The CIVA Shop

Run a smoother practice, starting today.

Ready-made toolkits, templates, and a free starter kit, built from the workflows our team runs inside independent practices every day.

Or see the practice toolkits →
Instant downloadsWorks with any EMRMade by healthcare pros
FreeStarter kit

5 patient messages every practice needs

Ready-to-send templates for appointment reminders, new patient welcomes, lab follow-ups, and more — free from our Patient Communication Pack.

Get It Free

Practice Toolkits

Our playbook, in your hands.

The same steps our team uses inside real practices, packaged so you can do them yourself at your own pace. Instant download, no calls needed.

Start here

Practice Workflow Self-Audit

A guided workbook that walks you through how work moves through your practice and shows you exactly what to fix first.

  • Inbox, fax, refill, and scheduling checklists
  • Scorecard to spot your biggest bottlenecks
  • Fill-in 30-day action plan

$37instant download

Coming Soon

SOP Sprint Kit

Write your practice’s first three SOPs in one week, with a simple day-by-day plan and fill-in templates.

  • 5-day sprint plan, about 30 minutes a day
  • Fill-in-the-blank SOP builder
  • Branded, editable format your team can follow

$37instant download

Coming Soon

New Practice Launch Kit

Opening a DPC practice? Everything you need to set up systems before day one, in one download.

  • Step-by-step launch checklist and timeline
  • Patient communication templates
  • Starter SOPs and onboarding checklists

$97instant download

Coming Soon

Templates & Kits

Do-it-yourself, done right.

Instant downloads you can use today. Built for independent practices and compatible with any EMR.

Bestseller

Patient Communication Pack

35 ready-to-send patient messages for DPC, concierge, and functional practices.

New

SOP Template Library

Editable SOPs for fax & task management, new patient intake, refills, and patient messaging.

$47Coming soon
New

Hiring a Virtual Assistant Kit

Job post, interview questions, onboarding checklist, and our “what to delegate first” list.

$27Coming soon
New

Leave Coverage Planner

Plan for maternity, vacation, or medical leave so patients and workflows stay covered.

$19Coming soon
Partner guide

Spruce Setup Guide

Set up Spruce the way our team runs it in real practices. Pairs with code CIVA for 5% off.

$9Coming soon
3 formats

Independent Provider Practice Planner

Plan and track your practice — fillable, printable, or as a Google Sheets tracker.

Complete Practice Planner Bundle

All three planner editions in one download.

Not Sure Where to Start?

Pick the path that fits.

“I want to try it myself.”

Start with the free starter kit, then the Patient Communication Pack.

“I know something’s off, not what.”

The Practice Workflow Self-Audit shows you exactly where to focus.

“My team needs consistency.”

The SOP Sprint Kit to write your own, or the SOP Template Library ready-made.

“I’m opening a practice.”

The New Practice Launch Kit has everything in one download.

Rather have it done for you?

Our team can run patient messaging, scheduling, and clinical follow-up for your practice — every month.

See Plans & Services