Welcome to CIVA, LLC ~ Celenia Inez Virtual Administrator! Working closely with providers and medical entrepreneurs.

Your Behind-the-Scenes Business Ally

CIVA, LLC | Clinical & Administrative Operations Support for Private Practices

Wearing all the hats? We get it. Running a business is nonstop, but you don’t have to do it all.

We help Direct Primary Care and Private Practice providers stay organized, efficient, and focused. I handle the admin & clinical chaos ~ so you don’t have to. You focus on care ~ I’ll handle the rest.

Some of our virtual support services include:

Inbox and secure message management (e.g., Spruce, Hint, Elation etc)
Coordination of labs, referrals, or imaging
Triage
Membership management (billing, updates, cancellations)
New patient onboarding support
Inbox and call screening (asynchronous and live support)
Intake form setup, Google Workspace, or CRM cleanup

As a locally owned business, I offer a unique advantage: real, firsthand knowledge of how DPC | Concierge | Functional Medicine | and Health & Wellness practices operate. We get your workflow, your values, and your patients ~ because we’ve been there too.

Hi, I’m Celenia.

The owner and founder of CIVA

First, let me say congratulations on opening your own Private practice! That takes time, courage and perseverance. Not only that, but this business is your baby - you’ve poured your heart and soul into it, and you deserve to be selective when choosing the right team to represent it. VAs can be an affordable and efficient solution for a growing practice.

With the right support, you can reduce burnout and focus more on patient care ~ without the overhead of full-time staff.

Ready to take the next step? You’ve come to the right place.

Learn more

Revolutionizing your practice

Testimonials

I have utilized Celenia’s virtual administrative services for over 2 years now. I can confidently state that she is reliable, professional, courteous and thorough. She is very competent in multiple EMRs and billing software as well as google account features. She has proven herself to be efficient and trustworthy.
Highly recommend her services!
A. Wooldridge MD
I have worked with Celenia on and off over the past 13 years. She is dependable, Calm, organized, and very pleasant with patients. She’s very flexible and accommodating, and I would recommend her highly.
J. Labonte, MD
Celenia has demonstrated that she is a capable and conscientious individual while providing exemplary service. Celenia has evidenced considerable empathy and flexibility in her dealings with both patients and staff, and she has a great rapport with her colleagues. I recommend her without reservation.
R. Beaton, Ph. D.
Celenia and I have worked together at BRC. BRC is a busy agency providing mental health services to a diverse and, at times, difficult client population. I have had the opportunity to observe Celenia as she carried out her responsibilities. I have found her to be very pleasant, competent and dependable person who gets along well with staff and clients alike. I have enjoyed working with her and highly recommend her!
B. landoli Psy.D.